Straight answers about how AOR works.

AOR represents and implements an ecosystem of healthcare technologies — Anovator body-composition systems, rehabilitation robotics, advanced wound care and AOR HealIQ — with bilingual training, structured onboarding and post-sale accompaniment.

Use the Solution Matcher to describe your setting and goals; it points to the technologies worth evaluating. If you prefer a guided walkthrough of the whole platform, open the interactive Platform Guide.

Every inquiry is routed to a specialized queue and given a response target of 4, 8 or 24 business hours depending on priority. The confirmation screen shows the queue and target that applied to your submission.

Configurations, logistics and service scope differ by organization and territory, so AOR does not publish prices. Pricing is issued in a written quotation after the configuration is defined.

Fit depends on clinical setting, staffing, throughput and documentation needs. The Solution Matcher and Solution Configurator translate those inputs into a shortlist, which an AOR specialist reviews with you before any demonstration.

AOR HealIQ is presented here so you can understand its capabilities, but it is a separate product and is not operated from inside this hub. Its own environment handles accounts and clinical workflows.

Comparative material is built from published manufacturer documentation and is kept in the AOR ONE™ Partner Portal so it can be maintained and reviewed. Public pages describe capabilities rather than competitor positioning.

Yes. Demonstrations are scheduled by technology and setting, either on site or remotely, and are coordinated with the specialist assigned to your queue.

It means the stated information traces to an official manufacturer source, with the source URL and the last verified date shown on the page. Anything not confirmed by an official source is labelled pending verification instead.

Outcome claims require evidence and regulatory context that vary by market. AOR publishes capabilities, official documentation and an operational measurement framework instead of promising results.

Published certificates are available in the compliance library, each with its issuing body and validity information. Documents that cannot be traced to an official record are not published.

Contact submissions are stored in AOR's internal CRM and used to respond to your request. The privacy policy describes retention, access and how to request deletion.

Submit your territory of interest and background through the contact form. AOR reviews market fit, confirms territory availability and then issues an invitation to the AOR ONE™ Partner Portal with the applicable agreement.

The global coverage page lists every tracked territory with its current status: partner coverage in place, open for partners, or under evaluation.

Territory terms, including any exclusivity, are defined in the written partner agreement and depend on line, volume commitments and coverage capacity. Nothing is implied by the coverage map alone.

Yes. Partners complete the Academy modules for the lines they represent, including exams and recertification, so that messaging stays aligned with approved documentation.

AOR ONE™ is the secure operating system behind AOR Innovation Hub. It provides authorized staff, distributors, representatives, manufacturers and clinical organizations with role-based access to the operational tools and resources assigned to them. AOR ONE™ is not a clinical record system and must not be used to upload protected health information.

The portal is invitation and approval only. Access is granted by role — administrator, distributor or agent — and each role sees only the resources assigned to it.

Approved marketing materials, technical documentation, training and certification, quotations and pipeline, territories, commissions, service requests and internal analytics — all gated by role.

Use the password reset link on the login screen. If your invitation has not been approved yet, or the email address changed, contact AOR directly so the account can be re-issued.

Implementation includes staff training, documentation handover and a defined support path. Service requests are logged and tracked with response targets agreed in writing.

Yes. The platform, training and support are bilingual (English and Spanish), and documentation is delivered in the language agreed for your organization.

Warranty terms come from the manufacturer and are stated in your written agreement. Repair and return requests are opened through AOR, which coordinates with the manufacturer and keeps you updated on status.